About
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Contact Information
| Phone | 096966 83999 |
|---|---|
| Address | No, 68 Plot, Sarhaul, Sector 18, Gurugram, Haryana 122001, India |
| Website | https://securenow.in/ |
| Location | 28.4854310, 77.0664737 |
Opening Hours
| Monday: 9:30 AM – 6:30 PM |
| Tuesday: 9:30 AM – 6:30 PM |
| Wednesday: 9:30 AM – 6:30 PM |
| Thursday: 9:30 AM – 6:30 PM |
| Friday: 9:30 AM – 6:30 PM |
| Saturday: Closed |
| Sunday: Closed |
Categories / Tags
Reviews
Very disappointed with the sales team’s service. Communication was poor, commitments were not honored, and I had to repeatedly follow up for basic updates. The overall experience was unprofessional and frustrating. Improvement in responsiveness and accountability is definitely needed.
I am extremely disappointed with the service provided by the sales team. The overall experience was unprofessional and poorly managed.
From the beginning, communication was unclear and inconsistent. Promises were made regarding timelines and deliverables, but they were not fulfilled as committed. Follow-ups were required multiple times, and responses were either delayed or incomplete.
There was a clear lack of coordination and accountability within the team. Instead of proactively resolving issues, I had to repeatedly chase for updates. This created unnecessary stress and wasted valuable time.
Customer service should focus on transparency, reliability, and responsiveness — unfortunately, these basic expectations were not met. I hope the management takes this feedback seriously and improves the team’s professionalism and commitment toward clients.
Is anyone there to help out about process my Dpi Policy ....money sent long before but not issued yet. Either RM is not responding my calls or msgs.
Worst experience overall.
Shame on your company
To settle small amount also if you need more than 6 Months means we can understand the quality
Every 8-10 days below draft will be sent to customers thinking they are serving people..this secure now not at deserve 1 Star rating also. Please don't opt..
Dear Sir/Ma'am,
This is to inform you that your claim is under review please allow us 5 to 6 working days for further updates.
Once we have an update from the processing team, we will let you know about the same, and sorry for the inconvenience and delayed response, and we will get it processed on a priority basis.
This is the worst insurance broker out there - right from misguided sales to the incorrect policies and the bad handling of claims. They are very unprofessional. Their management doesn't bother to answer emails for several days, to give any updates or to even answer to any calls. We have made hefty losses and would never recommend this broker ever to anyone.