METRO FURNITURE SYSTEMS PRIVATE LIMITED (DA URBAN)
About
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Contact Information
| Phone | 072910 08707 |
|---|---|
| Address | 136, Shivalaya Temple, 2, Badli Rd, near New Delhi, Badli, Shiv chowk, Delhi, 110042, India |
| Website | http://daurban.com/ |
| Location | 28.7336279, 77.1427827 |
Opening Hours
| Monday: 10:00 AM – 6:00 PM |
| Tuesday: 10:00 AM – 6:00 PM |
| Wednesday: 10:00 AM – 6:00 PM |
| Thursday: 10:00 AM – 6:00 PM |
| Friday: 10:00 AM – 6:00 PM |
| Saturday: 10:00 AM – 6:00 PM |
| Sunday: Closed |
Categories / Tags
Reviews
Superb customer service from Da Urban. My chair's synchro mechanism had a problem and was making weird noises immediately after purchase. So, I wrote to their support on whatsapp and they resolved it very quickly by offering a replacement mechanism.
The replacement resolved the malfunction entirely and, now with a replacement mechanism, it works perfectly (with none of the noise previously made). I am really impressed with their quick response, professional behaviour and also aftermarket support. I highly recommend you getting a company that backs their products with wonderful backend support like this.
I've been using my DaUrban chair for quite some time now, and overall I'm very satisfied with the product. The chair is comfortable, sturdy, and well-designed for long working hours. The build quality feels solid, and it has been a great addition to my workspace.
A good combination of comfort, quality, and value for money. Definitely a product I would recommend.
Assisted by - Himanshi
I recently purchased a chair from your company and was very pleased to receive it on time. Following that, I had a customer support requirement, and I must highlight the outstanding assistance I received from Himanshi. She patiently listened to all my questions, addressed them clearly, and arranged the servicing promptly and professionally.Her support made the entire experience smooth and reassuring. I truly appreciate the timely delivery and the excellent customer service provided. Keep up the great work!
I purchased the Da URBAN Merlion Office Chair and honestly, the product is great, but what impressed me even more was their after-sales service. After some time, I faced a hydraulic issue with the chair, so I contacted customer support. The team responded quickly, arranged a replacement hydraulic without unnecessary delays, and even connected me with an engineer who helped fix the issue properly. Really happy with their support and overall service experience.
I’d like to share my feedback regarding the chair I recently purchased. While I initially faced some issues during the assembly process, I truly appreciate how quickly and efficiently the problem was resolved. The support team was responsive and helpful, which made the experience smooth and reassuring.
Overall, I’m very satisfied with the product and the service provided. Thank you for ensuring a prompt resolution and a positive customer experience.